When an employee is at work, they shouldn’t have to worry about dealing with bullies or workplace violence. Yet, just because someone is at the office, doesn’t mean they are immune from danger. Every day, millions of people go to work with the task of getting projects done. Unfortunately, a co-worker may have their own agenda that management isn’t paying attention to. Sometimes, the behavior can start with an off color remark by a frustrated co-worker. Continue reading

The bigger a corporation’s reach in the world-wide network of trade, the more exposure it has to all types of potential risks, hence it must be prepared for anything. The types of risks faced can be somewhat known in advance , but the time, place and severity of the eruptions of a crisis can never be […]

Terrorist attacks, high profile kidnappings, extortion, political insurgency are some of the growing risks that companies face in overseas operations. They could affect your organization’s workforce, property and contracts and have a significant impact on business operations and shareholder value. Continue reading

Terrorist attacks, high profile kidnappings, extortion, political insurgency are some of the growing risks that companies face in overseas operations all under the rubric of ‘crisis management.’ They could affect your organisation’s workforce, property and contracts and have a significant impact on business operations and shareholder value. In this article we consider the proper response for the last of these issues, a political crisis and how experienced consulting services can help. Continue reading

“Perfect” corporate VIP security in terms of international travel or overseas assisgnments requires thick steel plates and a self-contained air-supply. Further, the VIP or senior executive in question should never meet with another person face-to-face, since people are inherently unpredictable–high risk! Obviously, since that scenario is never going to happen in real corporate life, the challenge is to find the sweet spot, the balance between too-little and too-much security. Continue reading

The Chinese character for crisis has to do with both danger and opportunity. This profound observation is so pregnant with meaning, and the Chinese language is so powerful, that this has almost become a quotation in its own right. A crisis is indeed something that is both a danger and an opportunity. However, in much of the consulting that we do, organizations look at crises, in ways that are threatening them, much more in the sense of danger. And it is our job as crisis management consultants, to help these organizations foresee the potential dangers that may arise to their organization before, during, and after a crisis. Continue reading

For those of us who remember the government inquiry into 911, after it had happened, one of the more striking phrases or explanations was when Condoleezza Rice spoke of a failure of imagination. Despite the fact that there were indeed reports and indications that a terrorist attack against the United States was in the planning stages, and despite the fact that there was of course a blizzard of information as there always is confronting the United States, she pointed to a failure of the imagination as behind the tragedies of September 11, 2001. Essentially, and unfortunately, the representatives of the United States were unable to imagine an attack of the nature and scale of September 11. Continue reading