IMG was hired by a well-known law firm to provide litigation support services and post-incident expert witness testimony subsequent to a catastrophic workplace event. The event in question — a serious assault — occurred in a busy shopping mall after dark.
The victim’s attorneys alleged that mall ownership and management had contributed to the likelihood of an assault in that the design of the mall security program, its security force operations and the site’s physical security measures were deficient and failed to meet accepted standards. Because of these deficiencies, the defendants “knew or should have known” that serious crime on the premises was foreseeable.
Our Response Was
IMG conducted a thorough review of the mall’s site security measures, operations and criminal history, benchmarked the findings against similar locations. The resulting analysis indicated that the location’s security posture compared favorably with other, similar locations and that the mall’s ownership and management had done everything reasonably possible to ensure their patrons’ safety.
The information provided by IMG contributed to an out-of-court settlement.